Site visit terms.

01 · What the site visit is

1. These terms apply to every pre-purchase site visit booked with Add Value Renovations Ltd (NZBN 9429041370285) through addvaluerenovations.co.nz. Ticking the booking box and paying the invoice accepts them.
2. A member of the AVR team spends up to one hour at the property with your builder’s report, then sends a written price update within two New Zealand working days of the visit.
3. It is a visual walk-through. It is not a building inspection, a weathertightness or moisture assessment, a structural assessment, a valuation, a quote or a fixed price. We do not open up linings, lift floor coverings, enter unsafe roof or subfloor spaces, or test services.

02 · Price, credit and payment

1. The visit is $449 in New Zealand dollars including GST, anywhere in Auckland. There is no travel charge.
2. If you have already paid for an AVR report on the same property (a Building Report Price Check, a Renovation Cost Plan, a Recladding Cost Plan or a property report), what you paid for it comes off the visit, up to $199. The report must be paid, ordered with the same email address, and for the same property. One report can be used against one visit.
3. The total is set by AVR and shown on your Xero invoice before you pay; a figure shown elsewhere does not change it.
4. Payment is made on Xero’s secure page before the visit is arranged.

03 · Arranging the visit

1. After payment Sarah contacts you and the listing agent to agree a day and time, and confirms it by email in New Zealand time. No time is booked until that confirmation.
2. Access depends on the vendor and the agent. If access cannot be arranged before your deadline, we refund the fee in full.
3. Please send your builder’s report before the visit. Without it the visit is less useful.

04 · Changes, cancellation and refunds

1. You may cancel for a full refund at any time before the visit time is confirmed.
2. After the time is confirmed, you may move or cancel the visit with at least one New Zealand working day’s notice for a full refund. With less notice, or if we arrive and cannot get in, the fee is not refundable, except as your consumer rights provide.
3. If we have to cancel, we offer a new time or a full refund.

05 · What it does not cover

1. Anything we could not see or safely reach in a one-hour visual walk-through.
2. Hidden conditions: rot, borer, mould, water damage behind linings, failed cladding or flashings, unsafe wiring, structure, ground conditions and drainage.
3. Asbestos, design, engineering, consents and council fees, unless the written update lists them as an allowance.

06 · Using it to make a decision

1. The written update gives price ranges for what we saw and what your builder’s report lists. It does not replace the builder’s report, a LIM, a title check, your lawyer’s advice or your own inspection.
2. A purchase price, an offer or a loan decision is yours. To the extent the law allows, AVR is not liable for the outcome of a property transaction, for loss of profit or opportunity, or for any loss arising from a difference between a price range and the actual cost of work later priced or carried out.

07 · AVR is a design-and-build company

1. Add Value Renovations Ltd designs and builds renovations. This work is prepared by our own team and is not an independent quantity surveyor’s report or an independent valuation. We declare this so you can weigh it.
2. You are under no obligation to use AVR for any design or building work.
3. If you sign an AVR design or building contract for this property, or another one, within 12 months of your payment, the fee you paid is credited against that contract. The credit applies to a signed contract only and is never paid out as cash.

08 · Ownership and use

1. The document is prepared for you, for your own decision about this property. You may share it with your lawyer, lender, agent and the other party to the sale.
2. Anyone else who relies on it does so at their own risk; we owe them no duty.

09 · Your information

1. We use your details, the property address and the documents you send to prepare and deliver this order and to contact you about it. See our privacy policy.
2. We do not hold your card details. Payment is made on Xero’s secure page.

10 · Your consumer rights

1. Nothing in these terms limits your rights under the Consumer Guarantees Act 1993 or the Fair Trading Act 1986 where they apply.
2. Where we are liable to you in connection with this order, and the law allows the limit, our total liability is limited to the fee you paid for it.

11 · Versions

1. These terms are recorded against your order by version number. A later version does not change an order already placed.

Something to clarify? Call Simon on 09 393 5658.