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Frequently Asked Questions

Browse our FAQs below for answers to common questions. Have a question you can’t find below? Contact us here.

Renovating your Auckland home is a big decision. We've put together answers to the questions Auckland homeowners ask us most often — covering how our design-and-build process works, what renovations cost in NZ, what's involved in council consents, and what's covered by the 10-Year Master Builder Guarantee. If you can't find what you're looking for, get in touch and we'll answer it personally.

Do you manage all aspects of renovations?
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Yes — we handle everything from initial design and council consents through to the final build. As a design-and-build company, one contract covers the whole job. You deal with one team, one point of contact, and one fixed price. No separate architect. No gaps in responsibility. Just your renovation done properly, start to finish.

What does an initial consultation involve?
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Your free 30-minute consultation is a focused conversation about your home, your goals, and what's realistic for your budget. We'll look at the site if needed, give you an honest read on feasibility, and outline the next steps — including whether a full QS Report makes sense for your project. No sales pressure. Just clarity.

How do I know if my renovation or extension is feasible before spending money?
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After your free consultation, we can commission a QS Report. This gives you a finalised scope, preliminary cost planning, a full quantity survey, three hours of on-site consultation, and unlimited phone and online support. It tells you exactly what the job costs and whether it stacks up — before you commit to anything.

Do you provide design consultation?
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Yes. Design is part of our process — we don't just build what we're handed. Our design consultation helps you work through layout options, material choices, and what will add the most value to your specific home. For larger projects we can bring in architects or specialist designers as part of the one contract.

What's the difference between design-and-build and getting separate quotes from an architect and builder?
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With separate contracts, you hire an architect, pay for drawings, then go to market to find a builder — and hope the two of them align. Design-and-build means one company manages both. You get one contract, one fixed price, and one team responsible for the result. No gap between what was designed and what gets built. No finger-pointing if something doesn't fit.

How long does the design and consent phase take?
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For most Auckland home renovations, allow 6–12 weeks for the design and consent phase. Simple projects with no building consent required can move faster. Projects requiring consent through Auckland Council need a minimum of 20 working days statutory processing time — often longer if council requests further information. We manage the consent process end-to-end, so you don't need to chase anyone.

How do you ensure transparency in pricing?
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Every project is priced using a 21-section quantity survey — a line-by-line breakdown of every trade, material, and labour cost. You see the full scope before you sign. Our fixed-price contract means the number doesn't change unless you change the scope. No surprises mid-build.

How much does a typical Auckland home renovation or extension cost?
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As a rough guide for Auckland in 2026: kitchen renovations typically range from $50,000–$150,000+, bathroom renovations from $25,000–$80,000+, and home extensions from $2,500–$4,500 per m² depending on complexity and design. A 50m² rear extension typically costs $125,000–$225,000 all-inclusive. Every home is different — the most accurate number comes from our QS Report.

Why is a fixed price better than an estimate?
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Estimates are what builders give when they haven't done the work to know what a job actually costs. A fixed price means we've scoped the job properly — every trade, every material, every contingency — before we ask you to sign. You know the number going in, and it doesn't change. That's the only way to protect yourself on a renovation.

Do I need a building consent to renovate?
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It depends on the work. Most structural renovations — removing walls, extending the footprint, adding plumbing, altering rooflines — require building consent through Auckland Council. Cosmetic work like painting, flooring, or replacing kitchen cabinets in the same location typically doesn't. We'll confirm exactly what's needed at your consultation and manage all consent applications for you.

Do I need resource consent for a home extension in Auckland?
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Many Auckland home extensions can be built as a permitted activity — no resource consent required. But it depends on your site: zoning, boundary setbacks, and the proposed height all matter. Higher-density urban zones and heritage overlays add complexity. We check your specific property's rules as part of the feasibility assessment and handle any resource consent applications if required.

How soon can I start my project?
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After your QS Report is signed off, build lead times currently run 6–10 weeks depending on trade availability and consent timing. We'll give you a realistic programme upfront — including when we can mobilise — so you can plan around it. Projects requiring building consent need to allow for council processing time before the build can begin.

How long does a renovation or extension take from start to finish?
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From your first consultation to practical completion, allow 4–9 months for a standard Auckland renovation or extension — including design, consent if required, and the build. A straightforward bathroom renovation might take 8–12 weeks on-site. A rear extension with building consent typically takes 12–20 weeks on-site. We provide a full project programme before any work starts so you know every milestone.

What is the Master Build 10-Year Guarantee?
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The Master Build 10-Year Guarantee is New Zealand's leading residential building warranty, backed by Master Builders — not just the builder. It covers structural defects for 10 years, weathertightness for 10 years, and non-structural defects for 2 years. If something goes wrong — even if AVR is no longer trading — the guarantee is backed by Master Builders independently. That cover stays with the property.

What happens if something goes wrong after my project is finished?
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Call us. We stand behind our work and treat defects as a priority. For anything covered by the Master Build 10-Year Guarantee, you have independent protection through Master Builders — separate from AVR — so you're covered even in a worst-case scenario. We also carry $2 million in public liability insurance. Most post-completion issues are minor and resolved within days. We don't ghost.

Your Next Step

Ready to Talk About Your Renovation?

Whether you’re just exploring ideas or ready to get started, our team is here to help.
Get in touch for a no-obligation chat about your home.

Free consultation · No pressure · Expert advice from day one

4.8
34 reviews

What our customers say

4.8 (34)
Review us on Google
J
Jann Singer
4 months ago
Simon and Joanna of Add Value Renovations planned and completed our en-suite upgrade. We are entirely happy with the finished product and the service and care they provided. We especially appreciated the direct communication with Simon. He is a good man — honest, reliable, and easy to work with. The attention to detail and quality of the finish was outstanding.
Posted on Google
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Carl Anderson
4 months ago
We loved working with Simon and the team at Add Value Renovations. Add Value's project manager Tim, and interior designer Joanna, had excellent communication throughout the entire process. The quality of the workmanship was top-notch and they completed our bungalow renovation on time and on budget.
Posted on Google
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Rajeev Kishore
1 year ago
Simon working with you and your team was a truly positive experience. Your expertise, combined with your genuine care for our project, made the entire process smooth and stress-free. We're thrilled with the results and couldn't have asked for a better team to bring our vision to life.
Posted on Google
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Leah song
1 year ago
Just wanted to take a moment to express my appreciation for the outstanding work you've done! A ext. renovation done by Add Value was truly a remarkable transformation. The kitchen and bathroom designs are not only aesthetically stunning but also highly functional. It's evident that a lot of thought and care went into every detail.
Posted on Google
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Alex Salkeld
2 years ago
Simon and his team recently took care of renovating the bedrooms of our house. We are very happy with the quality of work and the professionalism shown throughout the project. The team was punctual, tidy and communicated well at every stage.
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Colin McLennan
2 years ago
Had the pleasure of using Simon and his team on a garage conversion project. Simon made the planning and building process easy and his team were professional in their approach. It was a project that was on time and budget. Have no problem recommending Add Value Renovations for your next project.
Posted on Google
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Jo Nicoud-Garden
2 years ago
I worked with Simon at Add Value Renovations on a full home renovation and the experience was fantastic from start to finish. The communication was clear, the timeline was realistic, and the quality of the work speaks for itself. Highly recommended.
Posted on Google
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K Noronha
2 years ago
We have used the services of Add Value Renovations twice over three years, once for bathroom renovations and more recently for our kitchen and deck. The quality of work has always been excellent and any issues that arose were dealt with promptly and professionally.
Posted on Google

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